State Farm® Insurance Agent Sue Ball
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Craig Mortensen
December 2, 2024
5
out of
5
rating by Craig Mortensen
"Sue and her team are absolutely wonderful! Sue is compassionate, friendly, and reliable. It was my first time getting my own insurance and I had a limited budget. Sue was able to clearly explain every step of the process and give me honest advice and coverage within the means of my financial situation. At no point did I feel that she was overselling or pulling a “fast one” on me, I immediately got the impression that she is an agent with the customer’s best interest at heart, she is a fantastic person to work with."
We responded:
"Craig, thank you so much for your wonderful review! I'm glad to know that you had a positive experience with our office. It's great to hear that you felt comfortable and well-informed throughout the process. We always strive to provide honest advice and ensure our customers feel supported. If you have any future questions or need further assistance, don't hesitate to reach out. We're here to help!"
Stacey Bartholomew
November 24, 2024
5
out of
5
rating by Stacey Bartholomew
"Working with Sue and her incredible team has been one of the best business relationships I have ever had! They are so prompt, thorough, knowledgeable and kind! I highly recommend them for their personal and professional care!!"
We responded:
"Stacey, thank you so much for your wonderful review! I'm glad to know that you value the promptness, thoroughness, and knowledge of our team. We truly appreciate your recommendation and are grateful for your trust in us. If you ever need anything in the future, don't hesitate to reach out. We're always here to help!"
Christian Michaelsen
October 31, 2024
5
out of
5
rating by Christian Michaelsen
"Sue has always been very responsive and helpful with all my insurance needs, questions, support etc. I'm sorry I'm having to leave her and her office due to SF deciding to drop me."
We responded:
"Christian, thank you for your kind words and for sharing your experience. I'm glad to hear that I could be responsive and helpful with your insurance needs and questions. It's unfortunate that you have to leave us, but please know that our office is always here to support you in any way we can. Wishing you all the best! - Sue Ball - State Farm Insurance Agent, Wheat Ridge, CO"
Matt Barker
July 29, 2024
5
out of
5
rating by Matt Barker
"Sue and Team have been amazing at helping me handle my personal insurance. They are experts and very timely in getting back to me whenever I have updates or questions. I’d recommend them to anyone"
We responded:
"Hey Matt! Thanks a ton for your awesome review! I'm so glad that our team has been able to help you with your personal insurance needs. We always aim to be timely and provide expert assistance. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out! - Sue Ball - State Farm Insurance Agent, Wheat Ridge, CO"
Abbie VandenEinde
June 14, 2024
5
out of
5
rating by Abbie VandenEinde
"Sue Ball (and everyone at her office) is compassionate and so incredibly helpful!! I have never had a call where I have been frustrated or disappointed, but always so pleased with their care and customer service. I do my car and renters insurrance through them and will continue to work with them! I would recommend Sue Ball and her office to anyone if you want to smile after you call to deal with insurrance :)"
We responded:
"Abbie, your feedback brings us joy! I'm thrilled you find our team compassionate and incredibly helpful. We're grateful for the opportunity to assist with your auto and renters insurance needs. Looking forward to continuing to provide you with top-notch service! - Sue Ball - State Farm Insurance Agent, Wheat Ridge, CO"
Dan R
March 12, 2024
5
out of
5
rating by Dan R
"Sue and her team are top shelf quality agents. Sue gives back to the community as well in effective ways to help kids, students, and small business"
We responded:
"Dan, we appreciate your recognition of the quality service provided by our team and our commitment to supporting the community. We aim to assist effectively while giving back to help children, students, and small businesses thrive. Your acknowledgment means a lot to us! - Sue Ball - State Farm Insurance Agent, Wheat Ridge, CO"
Rosanne Cole
February 12, 2024
5
out of
5
rating by Rosanne Cole
"I have always been very pleased with my contact with Sue Ball and the Staff in her office. They are always helpful with any questions I bring to them and follow up on my concerns and questions."
We responded:
"We love seeing reviews like this, Rosanne! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Alvaro Reyes
October 26, 2023
5
out of
5
rating by Alvaro Reyes
"Sue and her team are always very helpful and respond quickly to any questions I throw at them. And when I was rear-ended a few months ago Sue's team helped me every step of the way."
We responded:
"Alvaro, thank you for the five stars! Our team values your confidence in us to handle your insurance policies."
Joyce Matsuda
October 26, 2023
5
out of
5
rating by Joyce Matsuda
"I have been with State Farm insurance for many years and have gone through many agents through those years ! I recently renewed my policy with the Sue Ball agency and I have to tell you they are a great group of ladies ! I wanted to personally shout out to my agent person Linda Bauer she has been so supportive in helping me get the best coverage, and is very good at her job ! So if you are looking to get Insurance needs please give Sue Ball State Farm insurance a call. They’re the best !!! Thank you Ladies !!!! Joyce Matsuda 👍👍"
We responded:
"Thank you, Joyce, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Linda, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Charlene Bartell
October 19, 2023
5
out of
5
rating by Charlene Bartell
"Sur Ball Insurance Agency is fantastic! They beat my current rates, and their customer service is outstanding. I would highly recommend them to friends and family. All of the ladies helped me with all my questions and were so friendly and helpful."
We responded:
"We are overjoyed by reviews like this, Charlene! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Dave Hitchings
June 12, 2023
5
out of
5
rating by Dave Hitchings
"I've worked with Sue for the past 3 years and she has been phenomenal! Very informative, quick to answer any questions, and actively works to get you all the discounts you can get. Highly recommend!"
We responded:
"Dave, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Butch
May 22, 2023
5
out of
5
rating by Butch
"Sue was recommended by a friend. After meeting with Sue and her team I now owe my friend lunch at least Sue is friendly, professional and highly experienced. I’m grateful to have her handling our insurance needs."
We responded:
"Thank you for the five-stars, Butch! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Melanie Rugg
May 2, 2023
5
out of
5
rating by Melanie Rugg
"The ladies in Sue Ball’s office, including Sue, are always pleasant and professional. This is one office I never mind entering!!"
We responded:
"Thank you for the five-stars, Melanie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Ka Tse
March 25, 2023
5
out of
5
rating by Ka Tse
"Sue and her team are great! They have ALWAYS come through for my wife and I. They are always prompt, personable, diligent, and most of all, have your best interest in mind. Would definitely recommend Sue and her team to anyone!"
We responded:
"We love seeing reviews like this, Ka! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Meghan Roblee
March 15, 2023
5
out of
5
rating by Meghan Roblee
"Sue Ball and her office associates are amazing! Great response time, even when they are busy, and they always take the time to listen to and answer your questions. I am not savvy with auto insurance details and they have never made me feel less than because of that. Been with them for years and will continue to."
We responded:
"Meghan, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Tonya Danna
March 3, 2023
5
out of
5
rating by Tonya Danna
"We have had Statefarm Insurance for many years and Ronda always goes the extra mile when handling our questions and concerns. We are very grateful that she is so knowledgeable."
We responded:
"Tonya, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Ronda cares a lot about our customers."
John J Clifton
February 26, 2023
5
out of
5
rating by John J Clifton
"Sue Ball is a very personable, warm and welcoming. We've been clients of hers for a number of years and any time we have a question or need anything she is quick to respond and get us squared away. When we needed to go in to the office, her staff was very friendly and welcoming as well. From day one, we have always been treated with honesty, dignity and respect. You don't always get that sort of treatment from companies nowadays and that goes a long way in my book! It's always a pleasure to work with Sue."
We responded:
"Thank you, John, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Zack Long
February 21, 2023
5
out of
5
rating by Zack Long
"Sue ball State Farm insurance is the best, they are always quick to respond they were very reasonably priced for contractor insurance and also car insurance. Lily verts and Sue ball have both helped me several times. Thank you again"
We responded:
"Thanks for the kind words, Zack! We’re happy to hear Lily was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Jen Durbano
January 24, 2023
5
out of
5
rating by Jen Durbano
"I have been with Sue for years! Love everyone at the office, so friendly and helpful! Highly recommend!"
We responded:
"We love seeing reviews like this, Jen! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Heather Leon
December 29, 2022
5
out of
5
rating by Heather Leon
"Sue helped my family get multiple insurance policies. She is kind, caring, and very knowledgeable!"
We responded:
"Heather, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Dan Walls
November 14, 2022
4
out of
5
rating by Dan Walls
"Great service"
We responded:
"Dan, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Will Davidson
November 1, 2022
5
out of
5
rating by Will Davidson
"Amazing and personal customer service, the ability to talk to the same person every time you call (who will remember what your specific situation is), the gift of avoiding navigating through an automated system whenever you have a simple question. My agent Lily is patient, informative, and has our best interest in mind. Could not recommend more."
We responded:
"Hi, Will! Thank you for the shoutout for Lily! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Travis Dykes
June 29, 2022
5
out of
5
rating by Travis Dykes
"I have been a customer for 10 plus years and I am constantly blown away by the level of customer service that I continue to receive from Sue and her amazing staff! Shawn, Linda and Lily have all been able to quickly make changes as well as offering me coverages that actually benefit me! I can't say enough wonderful things about this agency, if you are looking for an agent that cares about you and treats you like family then look no further!"
We responded:
"Thank you, Travis, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Shawn, Linda and Lily, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Mike Berg
May 27, 2022
5
out of
5
rating by Mike Berg
"Always excellent help! Ronda goes out of her way to help with claims issues with the home office. Even though we now live a bit far away I hope to stay with Sue Ball's office as long as I can!"
We responded:
"Thank you for the review, Mike! We are happy to hear that Ronda was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Kacie Merrick
April 19, 2022
5
out of
5
rating by Kacie Merrick
"This office is awesome! I went in in 2019, Sue and her team were speedy, kind, and super helpful with my auto insurance. Truth be told, my favorite part about them is that I only heard from them twice a year when my insurance payment was due - otherwise, they don't spam you or overcommunicate. Sue is a delight and joy to talk with when you do!"
We responded:
"Thank you, Kacie, for the amazing review. Our team works hard to provide a great insurance experience in Wheat Ridge and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"